CVE-2025-48474

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

CVSS v3 8.1 HIGH

8.1^/10

CVSS v3 : HIGH

Vector :

Exploitability : 2.8 / Impact : 5.2

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7	Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m	Exploit Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

History

02 Jul 2025, 15:50

Type	Values Removed	Values Added
New CVE

Information

Published : 2025-05-29 16:15

Updated : 2025-07-02 15:50

NVD link : CVE-2025-48474

Mitre link : CVE-2025-48474

CVE.ORG link : CVE-2025-48474

JSON object : View

Products Affected

freescout

freescout

CWE

CWE-863

Incorrect Authorization

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