CVE-2025-48473

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

CVSS v3 4.3 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://github.com/freescout-help-desk/freescout/commit/2552a2b84248824b73c35b2699aa86da644eea1a	Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7856-r794	Exploit Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

History

11 Jul 2025, 15:28

Type	Values Removed	Values Added
New CVE

Information

Published : 2025-05-29 16:15

Updated : 2025-07-11 15:28

NVD link : CVE-2025-48473

Mitre link : CVE-2025-48473

CVE.ORG link : CVE-2025-48473

JSON object : View

Products Affected

freescout

freescout

CWE

CWE-863

Incorrect Authorization

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