CVE-2025-48389

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

CVSS v3 7.2 HIGH

7.2^/10

CVSS v3 : HIGH

Vector :

Exploitability : 1.2 / Impact : 5.9

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required HIGH

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact HIGH

Scope UNCHANGED

References

Link	Resource
https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e	Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v	Exploit Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

History

11 Jul 2025, 15:26

Type	Values Removed	Values Added
New CVE

Information

Published : 2025-05-29 16:15

Updated : 2025-07-11 15:26

NVD link : CVE-2025-48389

Mitre link : CVE-2025-48389

CVE.ORG link : CVE-2025-48389

JSON object : View

Products Affected

freescout

freescout

CWE

CWE-502

Deserialization of Untrusted Data

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