A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
References
Configurations
No configuration.
History
15 Jul 2025, 13:14
Type | Values Removed | Values Added |
---|---|---|
New CVE |
Information
Published : 2025-07-14 09:15
Updated : 2025-07-15 13:14
NVD link : CVE-2025-24391
Mitre link : CVE-2025-24391
CVE.ORG link : CVE-2025-24391
JSON object : View
Products Affected
No product.
CWE
CWE-203
Observable Discrepancy